1800petmeds.com Review – A Pet Medication Pharmacy with Mixed Customer Reactions - Rx Rumors

1800petmeds.com Review – A Pet Medication Pharmacy with Mixed Customer Reactions

1800petmeds.com is one of the oldest online pet medication drugstores. The pharmacy has been operating since 1996. This means that it has already been operational for more than 22 years. The pharmacy is based in the United States. The drugstore offers a wide range of pet medication. More than 10 million pet owners have already sourced their pet medication from the drugstore.

This pharmacy appeared to be trustworthy given that it has already been accredited by Legit Script. The pharmacy has also gotten accreditation from National Association of Boards of Pharmacy (NABP). The pharmacy says that they aim to offer their customers 100% satisfaction.

1-800petmeds offers both prescription and over the counter pet medication. They cater to the health needs of both dogs and cats. The meds they have in their catalog include Heartworm, Pain medication, Joint medication, Skin Coat drugs, Vitamins, Dental care meds, Ear meds, food, Allergy Relief, Arthritis drugs, Eye medication, wormers, and more.

1800petmeds.com has numerous shipping methods which vary in terms of cost. The cheapest shipping method they have is standard shipping. This usually takes 3-5 business days. If you order meds worth more than $49, you will not pay anything. For orders below $49, you will need to pay $4.99. Priority shipping takes 2 to 4 days and costs $3.99 for orders above $49 and $6.99 for orders below $49. FedEx which takes 2 business days will cost you $12.99. For overnight shipping using FedEx, you will have to pay $19.99. FedEx Overnight US Territories takes 1 to 2 business days and costs $99.99. 1st class international shipping will cost you $14.99.

The payment options available include credit cards, check, and PayPal. The accepted credit cards include MasterCard, VISA, American Express, and Discover. 1800petmeds.com accepts returns. If the medication you received is defective, you are allowed to send it back and receive a 100% refund.

The pharmacy had a live chat. However, when I tried to initiate a chat, the pharmacy indicated that no one was available. The pharmacy had a phone number which is 1-800-738-6337. If you prefer to use an email address to communicate with the customer service department, the email address you should use is [email protected]

1800petmeds.com Reviews

1-800 Pet Meds had both negative and positive customer testimonials. However, the positive testimonials appeared to be more than the negative ones. Below, I have captured both the negative and positive user comments I found. All the comments were available on a third-party website:

1800petmeds.com Customer Comment

Lorena is happy with the service she got from 1800petmeds.com. She says that she is extremely satisfied. This can be seen in her rating. She has rated the pharmacy 5 stars. The prices and the competence offered by 1-800 Petmeds made her happy. She was able to locate a pet medication quite easily. The pharmacy even took their time to contact the Vet to verify the prescription. The pharmacy goes an extra mile to keep the customer updated about his or her order status. She states that despite the low prices you get from the pharmacy, you can also find coupons online.

1800petmeds.com Complaint

The above reviewer is not happy with the services she got from 1800petmeds.com. Phoebe says that the company guaranteed her a 5-day shipping. She even paid $15 for the delivery. However, she had been calling for over 20 days and still, she had not received the order. The order had been sent by mistake to Australia. She is frustrated because during all the times she had called, the pharmacy did not tell her the truth that her order had been shipped to Australia.

1800petmeds.com has both negative and positive reviews. This means that you have to be aware that mistakes are possible with the company when you are ordering your pet medication. Since the positive comments outnumber the negative ones, it would be only fair to say you can possibly trust the drugstore.

1800petmeds.com Reviews 2018

Since 1-800 Pet Meds is still operational in 2018, I figured that I could locate some reviews written by people who have bought their meds from the drugstore in 2018. I found these reviews. I have captured them below:

1800petmeds.com 2018 Testimonial

Jeff says that he has tried different pet pharmacies available online and she has found 1800petmeds.com to be the best. His dog has arthritis. He had found 2 different pharmacies which were cheaper but none of them were reliable. After ordering from 1-800 PetMeds, he only has to wait for three days for the order to arrive.

1800petmeds.com User Comment

Needra says that the medications purchased from 1800petmeds.com arrive much faster than she expects. The pharmacy took care of getting in touch with her vet. Needra has rated the drugstore 5 stars indicating that she is extremely happy.

1800petmeds.com Coupon Codes

The first thing you see on 1800petmeds.com website when you load it is a chance to save your money. The pharmacy allows you to pay less using a coupon code they have on their website. I have captured the coupon code below:

1800petmeds.com Coupon Code

For people who buy meds worth more than $49, they will get free shipping. 1800petmeds.com offers SAVE20 as a coupon code that will allow you to save 20% on all your orders. I also did a simple search online to see whether coupon codes were available on third-party sites. I managed to locate a large number of coupon codes.


1800petmeds.com is a pet pharmacy that offers its services worldwide. This pet med drugstore has both negative and positive comments from their previous. The positive comments outnumber the negative ones. This means that you can consider trusting the pharmacy. However, you have to know that there is a possibility to get a negative experience from the pharmacy just like some of the customers did. The happy customers indicate that they enjoyed the prices they got from 1800petmeds.com. Also, the pharmacy has coupon codes on the official site and on third-party sites. This means that you can get a chance to save on your meds.

Rene Anderson

Author: Rene Anderson

Chicago-born Rene Anderson is not a pharmacist. He’s also not in the medical industry – in fact, he’s a professor at one of the top schools in his state, teaching marketing. However, he is passionate about people getting access to reliable online information, that’s why, with the help of his 3 friends, he launched rxrumors.com. Rene loves his work-life-social life-hobbies balance and is a serious health nut.

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